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Free Workplace Violence Prevention Training for Small Business Retail Workforce

June 7, 2019

Free Workplace Violence Prevention Training for Small Business Retail Workforce

The University of Southern Maine, in collaboration with Maine Small Business Development Centers, has launched a free online program to train small business retail workers in preventing and responding to violence in the workplace. Two versions of the training, for employers and employees, are available now at www.mainesbdctraining.org.  A trainer-led version will be available this summer.

All three versions of the training include information on the types of violent threats in retail workplaces, including robbery, shoplifting, unwelcome walk-ins, and threats from customers or employees. Employers and employees will learn how to respond to violence or the threat of violence by reading body language and using de-escalation techniques. Employers will learn how to establish a workplace violence prevention program. The trainer version will be designed for team-based learning, including activities to identify workplace risk factors and improve safety.

The training was developed to meet the needs of the busy retail workplace. The online program is free and accessible from any computer or mobile device. Participants may login when convenient and complete the training at their own pace. After successful completion, participants may download a certificate of completion.  

Please go to www.mainesbdctraining.org to access the training.

 

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